Refund Policy

In this case, 24globalsupport.eu support fails to solve a problem under the Incident-based Service Plan, we do not charge any fees by the customer in question (provided that he / she has met the prescribed conditions in the plan). Even if the customer has been charged, but he is not satisfied with the proposed resolution, he is entitled to request free technical assistance from us within 30 days from the day of receiving the service. 24globalsupport.eu will make use of commercially reasonable efforts to solve the problem. However, if it is unsuccessful, we will refund the fees paid on the service. Unless otherwise stated in writing, all fees are non-refundable. 24globalsupport.has the right to change the prices of tech support plans, or add new fees or charges to existing ones, by informing the customer in advance. Money paid against the purchase of any third-party software, or application (as well as the activation key or corresponding key product) from 24globalsupport.eu Support will be fully non-refundable. At the Solemn Customer’s request, our technical support representatives tech will make every effort to ensure that the purchased product works as intended, as supported by its developer (s) or publisher (s). However, we decline to award any kind of warranty for the product being marketed.